Request for NSW TrainLink Regional Performance Data

I am writing to request access to NSW TrainLink regional performance data. Specifically, I am interested in:

  • On‑time performance (percentage punctuality within 10 minutes of schedule) for each regional line,

  • Service reliability and delays/failures,

  • Time period: for example, the most recent reporting year (e.g., 2024–25)

I am unable to access this data from the following link: NSW Trains - Performance reports (regional) | Transport for NSW

Thank you for your assistance.

Hi @Parson40236 ,

The respective team is working on updating the data as soon as possible. Currently, the data is not available.

That would be very good and useful. Also passenger numbers by station per day, or week or month what ever is possible

Dear Suraj,

Thank you for your reply. I appreciate that the NSW TrainLink regional performance data is being updated.

As I am conducting research into regional service performance and reliability, I would be grateful if you could provide some further detail:

Is there an anticipated timeframe for release of the updated dataset?
Will the data be published on the Open Data portal once it is finalised, or is there a process for researchers to access preliminary or archived data in the interim?
Is there a point of contact or mechanism to be notified when the dataset becomes available?

Given the significance of this data for evidence-based research into regional transport, any clarity you can provide would be greatly valued.

Thank you for your assistance.

The current estimate for the availability of the dataset is November, although there may be some delays.
To stay updated on the dataset’s changes, you can click ‘Follow’ on the respective dataset page. So that you’ll receive email notifications whenever the dataset is updated.