No new GTFS data for Sydney Trains 31st August 2016

Hi,

On the 31st of August 2016 we downloaded the Realtime GTFS for Sydney Trains at 2am Sydney Time and again at 4:30pm from this URL:

https://api.transport.nsw.gov.au/v1/gtfs/schedule/sydneytrains

However, it seemed to be serving stale data. Specifically, we did not find any trip ID’s in this file for 20160731. On the 31st of August, the GTFS-RT feed was serving trip ID’s containing 20160731 suggesting that we had missed an update.

Were we expected to do anything differently on this day?

Many thanks,

Oli

Hi @oliland - are you from the future? (Sorry couldn’t resist!)

I’ll assume you mean 31 July. If so then the data should be OK however there was a scheduled PTIPS outage on the 29th… we usually put a notification on the Status Page https://opendata.transport.nsw.gov.au/site/en_us/status.html

e.g.
Please be advised that the PTIPS feed will be stale from 12:45 PM to 01:25 PM on Friday 29/07/2016

I’ll see if there was a known outage on 31 July

Yes my mistake. This was the 31st of July, and specifically for the SydneyTrains realtime GTFS.

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OK we checked and you are correct there was a problem on the 31st with the realtime data publishing.

We’ve put some more monitoring in place so we get notified of the problem.

Thanks for letting us know @oliland