Missing Port Macquarie real-time bus info

Hi everyone, I’m new here. I’ve noticed real-time locations of many bus services in Port Macquarie don’t show up on third-party apps like AnyTrip or the TransportNSW.info website. Sometimes as few as 2 buses will appear on the map when there are far more services than that operating. Is there a known issue and is that something that can be fixed?

Thankyou for your time.