# Opal Errors

**URL:** <https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905>\
**Category:** Request for data\
**Created:** [January 22, 2020, 6:58am UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905 "2020-01-22T06:58:58Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jayen](https://sea1.discourse-cdn.com/flex019/user_avatar/opendataforum.transport.nsw.gov.au/jayen/32/208_2.png) [@jayen](https://opendataforum.transport.nsw.gov.au/u/jayen)\
**Post date:** [January 22, 2020, 6:58am UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905/1 "2020-01-22T06:58:58Z")

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Like this, but digital: [Opal Cards Error Codes And What They Mean....... Can We Get Brochures for this?](https://whyilovemountdruitt.blogspot.com/2016/06/opal-cards-error-codes-and-what-they.html)

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**Author:** ![eneida.raya](https://avatars.discourse-cdn.com/v4/letter/e/76d3ee/32.png) [@eneida.raya](https://opendataforum.transport.nsw.gov.au/u/eneida.raya)\
**Post date:** [February 19, 2020, 3:35am UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905/2 "2020-02-19T03:35:07Z")

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Yes, good poster! We shall ask internally and get back to you.

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**Author:** ![suds](https://sea1.discourse-cdn.com/flex019/user_avatar/opendataforum.transport.nsw.gov.au/suds/32/743_2.png) [@suds](https://opendataforum.transport.nsw.gov.au/u/suds)\
**Post date:** [January 29, 2024, 8:34am UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905/3 "2024-01-29T08:34:12Z")

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I was surprised this _still_ doesn’t exist. So, based on your link and a couple others here’s a list of Opal Card error codes.

**Code: Meaning**  
51: revenue card in test  
52: test card in revenue  
53: disabled (currently hotlisted or previous hotlisted)  
55: TAP ON displays when second Tap occurs within 10 seconds of first Tap On (gate in entry mode or at ungated station)  
56: TAP ON displays when second Tap occurs at same location within 15 seconds of first Tap On (ungated station)  
57: TAP OFF displays when a second Tap Off occurs within 10 seconds of first Tap Off (gate in exit mode or at ungated station)  
59: TAP ON displays when second Tap occurs at same location within 10 minutes of first Tap On (applies only when gate is in entry mode).  
60: TAP OFF displays when second Tap Off occurs at same location within 10 minutes of first Tap Off (gate in exit mode)  
65: SINGLE TRIP Ticket invalid for this transport mode  
65: SCHOOL Card invalid for travel on current mode or operator  
67: SINGLE TRIP Tap outside specified airport zone on ticket  
67: SCHOOL Card invalid for travel at current location  
70: SCHOOL Card invalid for this date, for example it is being used outside school term  
72: SCHOOL Card invalid for the current day type, for example it is being used on weekends  
73: SCHOOL Card invalid for this time of day, for example outside authorised travel hours  
74: SINGLE TRIP Ticket has been used already. Travel out of specified distance band OR Maximum journey time expired OR Tap on after transfer time limit expired  
80: location does not accept card (during transition)  
85: unspecified card reader or smartcard error  
87: CONTACTLESS The card is old and does not have the features to support contactless payments for transport.  
88: CONTACTLESS The card has insufficient funds, or has been reported lost or stolen. Outstanding fares for any prior travel also need to be settled before the same card or device can be used again to travel.  
89: CONTACTLESS You are trying to use a prepaid card or your credit or debit card may not be accepted in the Opal network.  
90: digital seal is corrupt  
91: unknown card type  
91: CONTACTLESS You are either using a card other than Amex, Mastercard or Visa, or you are using a card that is not contactless enabled  
92: card directory is corrupt  
93: card contents corrupt

Compiled from

- [Using your School Opal card | transportnsw.info](https://transportnsw.info/tickets-opal/ticket-eligibility-concessions/school-student-travel/using-your-school-opal-card)
- [https://s3-ap-southeast-2.amazonaws.com/ehq-production-australia/61bc1eeb14c42c1a01e9602657ff00d7e73a3158/documents/attachments/000/076/329/original/Opal\_Support\_Guide\_v4.6.pdf?1525065313](https://s3-ap-southeast-2.amazonaws.com/ehq-production-australia/61bc1eeb14c42c1a01e9602657ff00d7e73a3158/documents/attachments/000/076/329/original/Opal_Support_Guide_v4.6.pdf?1525065313)
- [How to use contactless | transportnsw.info](https://transportnsw.info/tickets-opal/opal/contactless-payments/how-to-use-contactless)
- [Opal Cards Error Codes And What They Mean....... Can We Get Brochures for this?](https://whyilovemountdruitt.blogspot.com/2016/06/opal-cards-error-codes-and-what-they.html)

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**Author:** ![vk2xxy](https://sea1.discourse-cdn.com/flex019/user_avatar/opendataforum.transport.nsw.gov.au/vk2xxy/32/877_2.png) [@vk2xxy](https://opendataforum.transport.nsw.gov.au/u/vk2xxy)\
**Post date:** [January 21, 2026, 6:02am UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905/4 "2026-01-21T06:02:54Z")

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Anything official about this?

A pdf with pictures and error codes including meaning would be great.

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**Author:** ![Marcie](https://avatars.discourse-cdn.com/v4/letter/m/a5b964/32.png) [@Marcie](https://opendataforum.transport.nsw.gov.au/u/Marcie)\
**Post date:** [January 22, 2026, 2:26am UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905/5 "2026-01-22T02:26:52Z")

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Hi @vk2xxy ,

I can check in our archives if there were any comms on this (Eneida left the team a while ago).

Transport’s Brand policies have changed so this type of information may be restricted.

Will let you know if anything comes up. Thank you!

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**Author:** ![jayen](https://sea1.discourse-cdn.com/flex019/user_avatar/opendataforum.transport.nsw.gov.au/jayen/32/208_2.png) [@jayen](https://opendataforum.transport.nsw.gov.au/u/jayen)\
**Post date:** [January 22, 2026, 9:20am UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905/6 "2026-01-22T09:20:36Z")

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why would this type of information be restricted? NSW Government Open Data Policy says agencies must manage data as a strategic asset to be open by default.

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<div class="post-metadata">

**Author:** ![vk2xxy](https://sea1.discourse-cdn.com/flex019/user_avatar/opendataforum.transport.nsw.gov.au/vk2xxy/32/877_2.png) [@vk2xxy](https://opendataforum.transport.nsw.gov.au/u/vk2xxy)\
**Post date:** [January 22, 2026, 9:07pm UTC](https://opendataforum.transport.nsw.gov.au/t/opal-errors/1905/7 "2026-01-22T21:07:20Z")

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Any error code visible to the public/customer should have a publicly available explanation.

Failed taps, especially contactless, are a pinch point for commuters.
